Description
Job Description
JetBlue Airlines is seeking dedicated and enthusiastic individuals to join our team as part-time remote Customer Service Representatives. In this role, you'll deliver outstanding service to our customers by handling inquiries, assisting with reservations, resolving travel-related issues, and ensuring every interaction embodies the JetBlue experience.
Key Responsibilities
- Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
- Assist customers with reservations, ticketing, and flight modifications.
- Provide support for travel-related issues such as cancellations, delays, and baggage concerns.
- Uphold JetBlue’s commitment to excellent service by creating positive customer interactions.
- Stay informed about JetBlue’s policies, promotions, and procedures to provide accurate information.
Work Schedule & Benefits
- Flexible part-time hours, with shifts available during evenings, weekends, and holidays.
- Competitive hourly pay.
- Remote work, allowing you to perform your duties from the comfort of your home.
- Travel benefits, including flights for you and eligible family members.
- Comprehensive training to set you up for success.